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Replay TV bricht nach 40 Minuten ab mit TP Link W9980

Der Kunde meldet, dass er schon wieder einen Kunden mit Timeshift Problemen… Dieses mal ein Kunde der quasi mit 100 Mbit direkt am Internet hängt. Der Router dieses Kunden ist direkt mit Ethernet an einem Glasfaser Switch und hat keine  Bandbreitenlimitierung oder ähnliches aktiviert, auch hängt die neue Arris TV BOX direkt mit Netzwerkkabel am Router, beim Router handelt es sich um ein TP Link W9980 welches kein Jahr alt ist. Eine fixe IP Adresse hat der Kunde auch. 

 

Verschiedenste Sendungen in der Vergangenheit brechen nach einer gewissen Zeit ab, es buffert und wechseln in den Live Modus. Dieser funktioniert ohne ruckeln oder Probleme. Nur bei Aufnahmen oder beim Timeshift bricht es ohne Vorwarnung  vor ende des Films ab. Unsere Mitarbeiterin verwendet auch das TV, welches hingegen mit Powerline und einer 50 Mbit Internet Leitung anhängt ist, Sie hat dieses Problem auch schon gehabt, aber nicht so häufig. Leitung ist stabil und Live funktioniert ohne Probleme… 


Dieser Kunde hatte das Problem am Sonntag Abend auf dem Sender ITV 1. 


In den Logfiles sehen wir die sehr typischen Sequenzen, siehe gelbe Markierung am Ende des Logfiles. 


2015-10-25T09:52:42+01:00 00-02-9b-a1-a7-de webkit_portal.sh[2699] seq=239480 msec=555 Note rtsp://st01.olfz01.watchandfeel.ch:8554/3339-tv-stb-20151025T0http://app01.olfz01.watchandfeel.ch/portal2/js/index-kreatel-webkit-0.js, line 1: DEBUG: player: opening url: rtsp://st04.olfz01.watchandfeel.ch:8554/3339-tv-stb-20151025T073000 

2015-10-25T09:52:43+01:00 00-02-9b-a1-a7-de streamer[512] seq=239645 msec=314 Note PLAY_FROM_POSITION command issued to source element 
2015-10-25T09:52:43+01:00 00-02-9b-a1-a7-de streamer[511] seq=239674 msec=495 Trace RTP-Info: url=rtsp://st04.olfz01.watchandfeel.ch:8554/rtp/3339-tv-rtsp-20151025T073000/1;seq=34905;rtptime=3182789105 
2015-10-25T09:52:43+01:00 00-02-9b-a1-a7-de streamer[511] seq=239703 msec=729 Note RTSP playback: Buffer fill 0 percents, receive speed 42 kbit/s 
2015-10-25T09:52:44+01:00 00-02-9b-a1-a7-de streamer[512] seq=239770 msec=573 Trace [TS Leaf] Estimated average bitrate: 0.02 Mbit/s 
2015-10-25T09:52:44+01:00 00-02-9b-a1-a7-de halserver[468] seq=239792 msec=742 Note Video: Out of sync 
2015-10-25T09:52:44+01:00 00-02-9b-a1-a7-de streamer[511] seq=239802 msec=882 Note RTSP playback: Buffer fill 45 percents, receive speed 14784 kbit/s 
2015-10-25T09:52:45+01:00 00-02-9b-a1-a7-de halserver[468] seq=239824 msec=745 Warning Video: Decoding has failed 
2015-10-25T09:52:46+01:00 00-02-9b-a1-a7-de webkit_portal.sh[2699] seq=239843 msec=249 Note http://app01.olfz01.watchandfeel.ch/portal2/js/index-kreatel-webkit-0.js, line 1: DEBUG: Peoplemeter: Sending event: STARTOVERTV_OPEN 
2015-10-25T09:52:47+01:00 00-02-9b-a1-a7-de halserver[468] seq=239859 msec=153 Note Video: Back to sync 
2015-10-25T09:52:47+01:00 00-02-9b-a1-a7-de halserver[468] seq=239862 msec=193 Trace {event} TUNE: Video is visible 
2015-10-25T09:52:47+01:00 00-02-9b-a1-a7-de halserver[468] seq=239865 msec=216 Note Video: Prebuffer time is reached (frame at time 2561) 
2015-10-25T09:53:14+01:00 00-02-9b-a1-a7-de streamer[512] seq=239907 msec=613 Trace [TS Leaf] Estimated average bitrate: 4.00 Mbit/s 
2015-10-25T09:53:44+01:00 00-02-9b-a1-a7-de streamer[512] seq=239939 msec=723 Trace [TS Leaf] Estimated average bitrate: 3.81 Mbit/s 
2015-10-25T09:54:14+01:00 00-02-9b-a1-a7-de streamer[512] seq=239983 msec=719 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-25T09:54:45+01:00 00-02-9b-a1-a7-de streamer[512] seq=240018 msec=25 Trace [TS Leaf] Estimated average bitrate: 3.84 Mbit/s 
2015-10-25T09:55:15+01:00 00-02-9b-a1-a7-de streamer[512] seq=240067 msec=28 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-25T09:55:45+01:00 00-02-9b-a1-a7-de streamer[512] seq=240106 msec=23 Trace [TS Leaf] Estimated average bitrate: 3.81 Mbit/s 
2015-10-25T09:56:15+01:00 00-02-9b-a1-a7-de streamer[512] seq=240161 msec=24 Trace [TS Leaf] Estimated average bitrate: 3.84 Mbit/s 
2015-10-25T09:56:45+01:00 00-02-9b-a1-a7-de streamer[512] seq=240204 msec=117 Trace [TS Leaf] Estimated average bitrate: 3.81 Mbit/s 
2015-10-25T09:57:15+01:00 00-02-9b-a1-a7-de streamer[512] seq=240238 msec=129 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T09:57:45+01:00 00-02-9b-a1-a7-de streamer[512] seq=240278 msec=144 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-25T09:58:15+01:00 00-02-9b-a1-a7-de streamer[512] seq=240326 msec=147 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-25T09:58:45+01:00 00-02-9b-a1-a7-de streamer[512] seq=240362 msec=235 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-25T09:59:15+01:00 00-02-9b-a1-a7-de streamer[512] seq=240402 msec=233 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-25T09:59:45+01:00 00-02-9b-a1-a7-de streamer[512] seq=240434 msec=429 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:00:15+01:00 00-02-9b-a1-a7-de streamer[512] seq=240551 msec=433 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:00:45+01:00 00-02-9b-a1-a7-de streamer[512] seq=240586 msec=641 Trace [TS Leaf] Estimated average bitrate: 3.81 Mbit/s 
2015-10-25T10:01:15+01:00 00-02-9b-a1-a7-de streamer[512] seq=240619 msec=836 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:01:45+01:00 00-02-9b-a1-a7-de streamer[512] seq=240660 msec=865 Trace [TS Leaf] Estimated average bitrate: 3.86 Mbit/s 
2015-10-25T10:02:16+01:00 00-02-9b-a1-a7-de streamer[512] seq=240706 msec=42 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-25T10:02:46+01:00 00-02-9b-a1-a7-de streamer[512] seq=240754 msec=243 Trace [TS Leaf] Estimated average bitrate: 3.85 Mbit/s 
2015-10-25T10:02:46+01:00 00-02-9b-a1-a7-de webkit_portal.sh[2699] seq=240755 msec=283 Trace http://app01.olfz01.watchandfeel.ch/portal2/js/index-kreatel-webkit-0.js, line 1: DEBUG: Peoplemeter: Sending event: KEEP_OPENED 
2015-10-25T10:03:16+01:00 00-02-9b-a1-a7-de streamer[512] seq=240799 msec=259 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-25T10:03:46+01:00 00-02-9b-a1-a7-de streamer[512] seq=240835 msec=264 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:04:16+01:00 00-02-9b-a1-a7-de streamer[512] seq=240874 msec=279 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:04:46+01:00 00-02-9b-a1-a7-de streamer[512] seq=240928 msec=352 Trace [TS Leaf] Estimated average bitrate: 3.81 Mbit/s 
2015-10-25T10:05:16+01:00 00-02-9b-a1-a7-de streamer[512] seq=240978 msec=558 Trace [TS Leaf] Estimated average bitrate: 3.81 Mbit/s 
2015-10-25T10:05:46+01:00 00-02-9b-a1-a7-de streamer[512] seq=241031 msec=567 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:06:16+01:00 00-02-9b-a1-a7-de streamer[512] seq=241070 msec=748 Trace [TS Leaf] Estimated average bitrate: 3.84 Mbit/s 
2015-10-25T10:06:46+01:00 00-02-9b-a1-a7-de streamer[512] seq=241116 msec=843 Trace [TS Leaf] Estimated average bitrate: 3.84 Mbit/s 
2015-10-25T10:07:16+01:00 00-02-9b-a1-a7-de streamer[512] seq=241153 msec=961 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:07:47+01:00 00-02-9b-a1-a7-de streamer[512] seq=241188 msec=46 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:08:17+01:00 00-02-9b-a1-a7-de streamer[512] seq=241232 msec=159 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:08:47+01:00 00-02-9b-a1-a7-de streamer[512] seq=241284 msec=253 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:09:17+01:00 00-02-9b-a1-a7-de streamer[512] seq=241316 msec=253 Trace [TS Leaf] Estimated average bitrate: 3.80 Mbit/s 
2015-10-25T10:09:47+01:00 00-02-9b-a1-a7-de streamer[512] seq=241348 msec=263 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:10:17+01:00 00-02-9b-a1-a7-de streamer[512] seq=241401 msec=453 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:10:47+01:00 00-02-9b-a1-a7-de streamer[512] seq=241442 msec=468 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-25T10:11:17+01:00 00-02-9b-a1-a7-de streamer[512] seq=241482 msec=661 Trace [TS Leaf] Estimated average bitrate: 3.84 Mbit/s 
2015-10-25T10:11:47+01:00 00-02-9b-a1-a7-de streamer[512] seq=241530 msec=764 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-25T10:12:17+01:00 00-02-9b-a1-a7-de streamer[512] seq=241574 msec=960 Trace [TS Leaf] Estimated average bitrate: 3.84 Mbit/s 
2015-10-25T10:12:46+01:00 00-02-9b-a1-a7-de webkit_portal.sh[2699] seq=241616 msec=289 Note http://app01.olfz01.watchandfeel.ch/portal2/js/index-kreatel-webkit-0.js, line 1: DEBUG: Peoplemeter: Sending event: KEEP_OPENED 
2015-10-25T10:12:48+01:00 00-02-9b-a1-a7-de streamer[512] seq=241623 msec=73 Trace [TS Leaf] Estimated average bitrate: 3.84 Mbit/s 
2015-10-25T10:13:18+01:00 00-02-9b-a1-a7-de streamer[512] seq=241665 msec=182 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-25T10:13:48+01:00 00-02-9b-a1-a7-de streamer[512] seq=241697 msec=260 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:14:18+01:00 00-02-9b-a1-a7-de streamer[512] seq=241741 msec=279 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:14:48+01:00 00-02-9b-a1-a7-de streamer[512] seq=241777 msec=286 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-25T10:15:18+01:00 00-02-9b-a1-a7-de streamer[512] seq=241846 msec=470 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:15:48+01:00 00-02-9b-a1-a7-de streamer[512] seq=241886 msec=488 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:16:18+01:00 00-02-9b-a1-a7-de streamer[512] seq=241931 msec=567 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:16:48+01:00 00-02-9b-a1-a7-de streamer[512] seq=241974 msec=677 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-25T10:17:18+01:00 00-02-9b-a1-a7-de streamer[512] seq=242015 msec=768 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:17:48+01:00 00-02-9b-a1-a7-de streamer[512] seq=242088 msec=878 Trace [TS Leaf] Estimated average bitrate: 3.84 Mbit/s 
2015-10-25T10:18:19+01:00 00-02-9b-a1-a7-de streamer[512] seq=242135 msec=77 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:18:49+01:00 00-02-9b-a1-a7-de streamer[512] seq=242187 msec=193 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:19:19+01:00 00-02-9b-a1-a7-de streamer[512] seq=242227 msec=375 Trace [TS Leaf] Estimated average bitrate: 3.84 Mbit/s 
2015-10-25T10:19:49+01:00 00-02-9b-a1-a7-de streamer[512] seq=242259 msec=490 Trace [TS Leaf] Estimated average bitrate: 3.81 Mbit/s 
2015-10-25T10:20:19+01:00 00-02-9b-a1-a7-de streamer[512] seq=242316 msec=584 Trace [TS Leaf] Estimated average bitrate: 3.85 Mbit/s 
2015-10-25T10:20:49+01:00 00-02-9b-a1-a7-de streamer[512] seq=242359 msec=585 Trace [TS Leaf] Estimated average bitrate: 3.80 Mbit/s 
2015-10-25T10:21:19+01:00 00-02-9b-a1-a7-de streamer[512] seq=242393 msec=679 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:21:49+01:00 00-02-9b-a1-a7-de streamer[512] seq=242433 msec=684 Trace [TS Leaf] Estimated average bitrate: 3.81 Mbit/s 
2015-10-25T10:22:19+01:00 00-02-9b-a1-a7-de streamer[512] seq=242478 msec=681 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:22:46+01:00 00-02-9b-a1-a7-de webkit_portal.sh[2699] seq=242514 msec=297 Note http://app01.olfz01.watchandfeel.ch/portal2/js/index-kreatel-webkit-0.js, line 1: DEBUG: Peoplemeter: Sending event: KEEP_OPENED 
2015-10-25T10:22:49+01:00 00-02-9b-a1-a7-de streamer[512] seq=242522 msec=788 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:23:20+01:00 00-02-9b-a1-a7-de streamer[512] seq=242567 msec=93 Trace [TS Leaf] Estimated average bitrate: 3.84 Mbit/s 
2015-10-25T10:23:50+01:00 00-02-9b-a1-a7-de streamer[512] seq=242602 msec=291 Trace [TS Leaf] Estimated average bitrate: 3.85 Mbit/s 
2015-10-25T10:24:20+01:00 00-02-9b-a1-a7-de streamer[512] seq=242649 msec=497 Trace [TS Leaf] Estimated average bitrate: 3.84 Mbit/s 
2015-10-25T10:24:50+01:00 00-02-9b-a1-a7-de streamer[512] seq=242688 msec=495 Trace [TS Leaf] Estimated average bitrate: 3.80 Mbit/s 
2015-10-25T10:25:20+01:00 00-02-9b-a1-a7-de streamer[512] seq=242746 msec=593 Trace [TS Leaf] Estimated average bitrate: 3.84 Mbit/s 
2015-10-25T10:25:50+01:00 00-02-9b-a1-a7-de streamer[512] seq=242782 msec=599 Trace [TS Leaf] Estimated average bitrate: 3.81 Mbit/s 
2015-10-25T10:26:20+01:00 00-02-9b-a1-a7-de streamer[512] seq=242822 msec=687 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:26:50+01:00 00-02-9b-a1-a7-de streamer[512] seq=242860 msec=690 Trace [TS Leaf] Estimated average bitrate: 3.81 Mbit/s 
2015-10-25T10:27:20+01:00 00-02-9b-a1-a7-de streamer[512] seq=242896 msec=702 Trace [TS Leaf] Estimated average bitrate: 3.81 Mbit/s 
2015-10-25T10:27:50+01:00 00-02-9b-a1-a7-de streamer[512] seq=242930 msec=707 Trace [TS Leaf] Estimated average bitrate: 3.81 Mbit/s 
2015-10-25T10:28:20+01:00 00-02-9b-a1-a7-de streamer[512] seq=242983 msec=704 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:28:50+01:00 00-02-9b-a1-a7-de streamer[512] seq=243026 msec=903 Trace [TS Leaf] Estimated average bitrate: 3.84 Mbit/s 
2015-10-25T10:29:20+01:00 00-02-9b-a1-a7-de streamer[512] seq=243060 msec=914 Trace [TS Leaf] Estimated average bitrate: 3.84 Mbit/s 
2015-10-25T10:29:50+01:00 00-02-9b-a1-a7-de streamer[512] seq=243091 msec=911 Trace [TS Leaf] Estimated average bitrate: 3.79 Mbit/s 
2015-10-25T10:30:20+01:00 00-02-9b-a1-a7-de streamer[512] seq=243165 msec=906 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:30:51+01:00 00-02-9b-a1-a7-de streamer[512] seq=243201 msec=7 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-25T10:31:21+01:00 00-02-9b-a1-a7-de streamer[512] seq=243232 msec=115 Trace [TS Leaf] Estimated average bitrate: 3.80 Mbit/s 
2015-10-25T10:31:51+01:00 00-02-9b-a1-a7-de streamer[512] seq=243265 msec=113 Trace [TS Leaf] Estimated average bitrate: 3.85 Mbit/s 
2015-10-25T10:32:21+01:00 00-02-9b-a1-a7-de streamer[512] seq=243310 msec=205 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-25T10:32:46+01:00 00-02-9b-a1-a7-de webkit_portal.sh[2699] seq=243349 msec=300 Note http://app01.olfz01.watchandfeel.ch/portal2/js/index-kreatel-webkit-0.js, line 1: DEBUG: Peoplemeter: Sending event: KEEP_OPENED 
2015-10-25T10:32:51+01:00 00-02-9b-a1-a7-de streamer[511] seq=243362 msec=89 Note RTSP playback: Buffer fill 69 percents, receive speed 1176 kbit/s 
2015-10-25T10:32:51+01:00 00-02-9b-a1-a7-de streamer[512] seq=243363 msec=206 Trace [TS Leaf] Estimated average bitrate: 3.81 Mbit/s 
2015-10-25T10:32:53+01:00 00-02-9b-a1-a7-de streamer[511] seq=243366 msec=88 Note RTSP playback: Buffer fill 60 percents, receive speed 0 kbit/s 
2015-10-25T10:33:02+01:00 00-02-9b-a1-a7-de halserver[468] seq=243392 msec=752 Warning Video: Decoding has failed 
2015-10-25T10:33:04+01:00 00-02-9b-a1-a7-de webkit_portal.sh[2699] seq=243414 msec=139 Note http://app01.olfz01.watchandfeel.ch/portal2/js/index-kreatel-webkit-0.js, line 1: DEBUG: player: detected end of stream 


Replay TV Bricht Nach 10Minuten Ab Mit ZyXEL NBG-416N


Es wurden gleich zwei Kunden gemeldet, die mit diesem Router Typen Issues haben und der Catchup-Stream abbricht. 


2015-10-27T21:08:59+01:00 00-02-9b-9c-b7-f7 streamer[2414] seq=337705 msec=249 Trace [TS Leaf] Estimated average bitrate: 3.81 Mbit/s 
2015-10-27T21:09:29+01:00 00-02-9b-9c-b7-f7 streamer[2414] seq=337752 msec=250 Trace [TS Leaf] Estimated average bitrate: 3.81 Mbit/s 
2015-10-27T21:09:59+01:00 00-02-9b-9c-b7-f7 streamer[2414] seq=337785 msec=248 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-27T21:10:29+01:00 00-02-9b-9c-b7-f7 streamer[2414] seq=337822 msec=277 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-27T21:10:59+01:00 00-02-9b-9c-b7-f7 streamer[2414] seq=337855 msec=279 Trace [TS Leaf] Estimated average bitrate: 3.79 Mbit/s 
2015-10-27T21:11:29+01:00 00-02-9b-9c-b7-f7 streamer[2414] seq=337902 msec=358 Trace [TS Leaf] Estimated average bitrate: 3.84 Mbit/s 
2015-10-27T21:11:59+01:00 00-02-9b-9c-b7-f7 streamer[2414] seq=337935 msec=359 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-27T21:12:29+01:00 00-02-9b-9c-b7-f7 streamer[2414] seq=337973 msec=395 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-27T21:12:59+01:00 00-02-9b-9c-b7-f7 streamer[2414] seq=338006 msec=462 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-27T21:13:29+01:00 00-02-9b-9c-b7-f7 streamer[2414] seq=338053 msec=559 Trace [TS Leaf] Estimated average bitrate: 3.85 Mbit/s 
2015-10-27T21:13:59+01:00 00-02-9b-9c-b7-f7 streamer[2414] seq=338091 msec=557 Trace [TS Leaf] Estimated average bitrate: 3.81 Mbit/s 
2015-10-27T21:14:29+01:00 00-02-9b-9c-b7-f7 streamer[2414] seq=338128 msec=662 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-27T21:14:59+01:00 00-02-9b-9c-b7-f7 streamer[2414] seq=338162 msec=665 Trace [TS Leaf] Estimated average bitrate: 3.82 Mbit/s 
2015-10-27T21:15:29+01:00 00-02-9b-9c-b7-f7 streamer[2414] seq=338211 msec=662 Trace [TS Leaf] Estimated average bitrate: 3.83 Mbit/s 
2015-10-27T21:15:32+01:00 00-02-9b-9c-b7-f7 streamer[2413] seq=338215 msec=603 Note RTSP playback: Buffer fill 71 percents, receive speed 581 kbit/s 
2015-10-27T21:15:33+01:00 00-02-9b-9c-b7-f7 streamer[2413] seq=338217 msec=622 Note RTSP playback: Buffer fill 62 percents, receive speed 0 kbit/s 
2015-10-27T21:15:42+01:00 00-02-9b-9c-b7-f7 halserver[468] seq=338240 msec=535 Warning Video: Decoding has failed 
2015-10-27T21:15:44+01:00 00-02-9b-9c-b7-f7 webkit_portal.sh[1781] seq=338269 msec=69 Note http://app01.olfz01.watchandfeel.ch/portal2-new/js/index-kreatel-webkit-0.js, line 1: DEBUG: player: detected end of stream 

Replay TV Bricht Nach 15 Minuten Ab Mit Thompson TWG870 W-LAN


Es scheint, dass die Firewall vom Thomson Modem den Replay Stream abschneitet. "Wir haben beim Kunde eine Arris Modem von uns Installiert, seit dann Läuft der Stream." Die Firewall desThompson TWG870 W-LAN hat dazu geführt, dass der Stream nach 15 Minuten abgebrochen wurde.


Es stellt sich die Frage warum?-/


In den Logfiles der Arris sehen wir aber diese sehr typische Sequenz: Zuerst wirt folgende Nachricht geworfen und der Player schreit, dass er mit 0Kbit/s zieht un der Buffer Fill Zustand abnimmt. Note RTSP playback: Buffer fill _ percents, receive speed 0 kbit/s. Dann kommt ein Warning Video: Decoding has failed und gleich danach wird mit folgender Meldung line 1: DEBUG: player: detected end of stream das Ende angekündigt. 

 

015-10-12T11:32:14+02:00 e8-33-81-58-9c-0a streamer[2639] seq=725135 msec=458 Trace [TS Leaf] Estimated average bitrate: 2.86 Mbit/s 
2015-10-12T11:32:44+02:00 e8-33-81-58-9c-0a streamer[2639] seq=725168 msec=537 Trace [TS Leaf] Estimated average bitrate: 2.87 Mbit/s 
2015-10-12T11:33:14+02:00 e8-33-81-58-9c-0a streamer[2639] seq=725216 msec=662 Trace [TS Leaf] Estimated average bitrate: 2.87 Mbit/s 
2015-10-12T11:33:21+02:00 e8-33-81-58-9c-0a webkit_portal.sh[763] seq=725226 msec=124 Note http://app01.olfz01.watchandfeel.ch/portal2-new/js/index-kreatel-webkit-0.js, line 1: INFO: AspectRatioManager: Stream changed from 4:3 to 16:9 
2015-10-12T11:33:44+02:00 e8-33-81-58-9c-0a streamer[2639] seq=725267 msec=783 Trace [TS Leaf] Estimated average bitrate: 2.87 Mbit/s 
2015-10-12T11:34:14+02:00 e8-33-81-58-9c-0a streamer[2639] seq=725300 msec=841 Trace [TS Leaf] Estimated average bitrate: 2.87 Mbit/s 
2015-10-12T11:34:21+02:00 e8-33-81-58-9c-0a webkit_portal.sh[763] seq=725310 msec=124 Note http://app01.olfz01.watchandfeel.ch/portal2-new/js/index-kreatel-webkit-0.js, line 1: INFO: AspectRatioManager: Stream changed from 16:9 to 4:3 
2015-10-12T11:34:44+02:00 e8-33-81-58-9c-0a streamer[2639] seq=725358 msec=881 Trace [TS Leaf] Estimated average bitrate: 2.87 Mbit/s 
2015-10-12T11:34:52+02:00 e8-33-81-58-9c-0a streamer[2638] seq=725368 msec=547 Note RTSP playback: Buffer fill 69 percents, receive speed 0 kbit/s 
2015-10-12T11:35:05+02:00 e8-33-81-58-9c-0a halserver[499] seq=725411 msec=729 Warning Video: Decoding has failed 
2015-10-12T11:35:07+02:00 e8-33-81-58-9c-0a webkit_portal.sh[763] seq=725431 msec=273 Note http://app01.olfz01.watchandfeel.ch/portal2-new/js/index-kreatel-webkit-0.js, line 1: DEBUG: player: detected end of stream 

2015-10-12T11:35:07+02:00 e8-33-81-58-9c-0a webkit_portal.sh[763] seq=725478 msec=378 Note http://app01.olfz01.watchandfeel.ch/portal2-new/js/index-kreatel-webkit-0.js, line 1: DEBUG: Peoplemeter: Pushing event to queue: TIMESHIFT_CLOSE 

Letzte Woche konnte das Catchup-Problem im Labor reproduziert werden. Es wird vermutet, dass in gewissen Netzwerk-Topologien mit bestimmten Router-Modellen der Abriss von Catchup-Streams begünstigt wird.

 

There was a regression in the 3.5 version of the streamer that caused the streamer not recognising the STB's User-Agent correctly, thus applying inappropriate behaviour (which could have lead to premature disconnection of the client).

 

Aktuell wird dieser Patch in der Testumgebung geprüft und wir hoffen, dass dieser bis Ende Woche auf der produktiven Umgebung installiert werden kann.


Am 10. November 2015 wurde ein Patch eingespielt.Das Problem sollte gefixt sein.