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 Good afternoon,

On this link you can follow the steps to do a restaging:

Restaging ARRIS VIP 1113 on our platform

Below you can follow the steps as well:

1.      Disconnect STB with the button from below*
2.      Press STB’s button from below for about 8s (led is blinking in green) until the led switch to red.
3.      Release the button
4.      Immediately, press menu button from remote until the menu scroll appears on the screen
5.      Tap code '7532'
6.      Select 'Advance' and press OK or right cursor
             To erase anything, you should press 'back' button... :)
7.      Add following parameters:
             Splash protocol= '363'
             Kernel protocol= '363'
             HTTP Server= ''
8.      Select 'Done'
9.      Press left and down cursor
10.    Press 'Save and reboot'

*see attached image

Best regards,

tvfactory Team
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 Do add also please the metadata address:



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