some customers had several problems to integrate that .RTF document on portal.tvfactory.ch, so we decided to do a little step-guide for you.
.RTF file modifications
Currently we should know that the safest program to edit any .RTF document is Libre Office Writer. It creates a valid RTF document. The link is attached below:
If the form doesn't match with the language you should modify the name of the file. I mean the format should be like <FILENAME>_<LANG>.rtf. For example, if the template is italian, you could rename that file as template_it.rtf.
Xavier Santamaria Maicas
Good morning,
some customers had several problems to integrate that .RTF document on portal.tvfactory.ch, so we decided to do a little step-guide for you.
Currently we should know that the safest program to edit any .RTF document is Libre Office Writer. It creates a valid RTF document. The link is attached below:
-->Libre Office<--
However, is planned to switch that RTF implementation to JS-Lib docxtemplater, which can handle .docx Word-format.
- I have an italian template but form appears in german (or the other way around)
If the form doesn't match with the language you should modify the name of the file. I mean the format should be like <FILENAME>_<LANG>.rtf. For example, if the template isitalian, you could rename that file as template_it.rtf.
I hope it helps you!
Best regards,
Xevi